Siam Smart Home
Privacy policy
Effective and last updated: 26 September 2026
Who this policy covers
Siam Smart Home Co., Ltd., Chiang Mai, Thailand, uses this policy to explain personal-data handling across our website, apps, smart-home installation and support services, business administration, and authorized integrations, including Siam Smart Home YouTube CLI. Contact support@siamsmarthome.com about privacy or data requests. Where a developer, building manager, employer, or household determines how its system is used, that organization or person may have separate responsibilities and notices.
Information we handle
Depending on the service, we handle contact details, consultation messages, project and property details, account identities and roles, installation settings, device identifiers and status, support communications and diagnostic logs, and relevant contract, payment, accounting, or personnel records. We receive information from you, your authorized organization, installed systems, and services you authorize. Provide only information needed for the task and ensure you are entitled to share information about other people.
Installed systems and remote support
Data flows depend on the equipment and agreed project configuration. Device events, access records, camera footage, and recordings may remain on local equipment or be handled by enabled cloud/vendor services. Local control does not mean that every feature is offline or that no data leaves the property. Authorized support may involve configuration, status, or diagnostic access. Ask us or your property operator about your installation before enabling cameras, remote access, or optional integrations.
Purposes and legal grounds
We use information to respond to inquiries, plan and deliver agreed services, operate accounts and authorized integrations, diagnose faults, provide support, maintain security, improve our services, and meet accounting or legal obligations. Depending on the activity and applicable law, we rely on performing or preparing a contract, legal obligations, legitimate interests balanced against your rights, or consent where required. Withdrawing consent does not affect earlier lawful processing; it may prevent an optional feature from continuing.
Website storage and analytics
Our website uses a language-preference cookie and local browser storage to support language selection. When switching the consultation form between languages, a temporary draft may be kept in session storage for up to five minutes. The production site uses Google Analytics for page views, language changes, and successful form submissions; form field values are not intentionally included in these analytics events. Google and hosting providers may process device, browser, network, and usage information, including IP addresses and cookies. You can manage cookies and storage in your browser and use Google's analytics opt-out tool. Blocking storage may affect preferences or form-draft restoration.
Google and YouTube integrations
Siam Smart Home YouTube CLI uses YouTube API Services to administer our authorized channel. With account-owner authorization it can access channel and video information, including private or unlisted video metadata, and permissions for managing videos, playlists, comments and captions, and reading analytics and revenue reports. The current CLI lists videos and statuses; other actions require an authorized task. OAuth tokens allow this access without collecting your Google password. Credentials are stored in the operator's macOS Keychain; selected reports may be stored locally. Google user data is used for these authorized functions, not sold, used for advertising profiles, or used to train our own general-purpose AI models. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements where applicable.
Sharing and service providers
Information is available to authorized personnel and service providers as needed for the stated purposes. These may include Cloudflare for hosting, security and cloud storage; Google for identity, analytics, documents and YouTube; Slack for consultation/support notifications; and communication, payment or equipment providers used in your service. When an operator uses OpenAI Codex or another approved assistant, task-relevant information may be processed by that provider under the operator's account settings and its terms. We do not intentionally place OAuth secrets in assistant prompts. Providers may process data outside Thailand; applicable safeguards and legal requirements must be observed. We may disclose information where required by law or necessary to protect lawful rights and security. We do not sell personal information.
Retention, security and your choices
We retain records only as needed for the stated purposes, agreed services, legal obligations, and resolving disputes; the appropriate period varies by record and service. Access controls and protected credential storage reduce risk, but no system can guarantee absolute security. You can request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable law provides those rights. Contact support@siamsmarthome.com; we may need to verify your identity and explain any lawful reason we cannot fully fulfill a request. You may also complain to the competent data-protection authority. For YouTube, you can revoke access through Google Account permissions and request removal of stored channel data and tokens. Local deletion alone does not revoke Google's grant. Revocation may affect other clients within the same Google project. Provider-held records and copies remain subject to that provider's policies and controls.
Updates and contact
We publish updates on this page with a revised date and provide additional notice or seek consent where required. This policy does not replace a service-specific notice or the responsibilities of a property operator. English and Thai versions are intended to communicate the same practices. Contact support@siamsmarthome.com if you find a difference or need clarification.